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He recalled an elderly resident, whom he clicked with instantly because they speak Hakka. This also allowed the 83-year-old to confide in him about family matters. One day, he received a call from the old man, who had fallen in the bathroom. Mr Wong, who took him to the hospital and visited him during his stay there, said he was happy the elderly resident trusted him and treated him like a close friend.

Based on interaction with his own parents, Mr Chan feels there is a gap between the policies available and awareness among the people these seek to benefit. "There are policies out there, but it might be quite hard for (seniors) to understand," said Mr Chan, an associate at a bank. He cited as an example the Community Health Assist Scheme card, which some seniors may not know about or know how to apply for..... Ms Wong, who works in the tourism industry, added: "I think apart from sharing the policies with them, it's also about the befriending - just being there for them if they need a listening ear."

But (volunteering) is also a way for us to thank the pioneer generation for making Singapore what it is today."

Qns:

1. In your opinion, what kind of voluntary work is worth doing, and why? (Cam. 'O' lvl 2008)

2. Is there a need to preserve the use of dialects in your society today?